All transactions are conducted via encrypted private servers of payment systems. The data on your credit card is in a hidden form and is not accessible to unauthorized persons.
Any returned bouquet must be in its original conditions within 2 days after delivery with a notification of the reason for the refund requested. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment with a certain amount of days. Please allow for a period up to 14 days for us to process the refund.
When placing an order, we require you to provide us with personal information which is being used by us to give you a customized experience and to process the orders. The information provided is strictly confidential, used to fulfill the order and is not passed to third parties. Please link us in case you would like to keep your personal data in secrecy from the recipient.
The recipient's phone number, which you furnish to us when you place an order is used only for delivery purposes. The recipient may be called in advance to schedule delivery. To maintain our high quality standards, we will occasionally contact the recipient to ensure satisfaction with the gift.